Frequently Asked Questions
Everything you need to know about B Free Intimate Apparel.
How do I determine the right size for me?
We provide a comprehensive size guide on each product page. Our seamless technology allows for a flexible fit, but we recommend measuring your bust, waist, and hips to compare against our chart for the most comfortable experience.
What is your return policy on intimate items?
For hygiene reasons, we only accept returns on items that are unworn, unwashed, and in their original packaging with tags attached. Please note that certain items like adhesive bras and individual briefs may be final sale.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the country. Express shipping options are available at checkout if you need your intimates sooner. You will receive a tracking number via email once your order ships.
How should I care for my seamless garments?
To maintain the elasticity and shape of your B Free pieces, we recommend a cold gentle machine wash in a laundry bag. Avoid tumble drying and harsh chemicals; instead, line dry in the shade.
Do you offer international shipping?
Yes, we ship our intimate apparel worldwide. International delivery times vary by location, and any customs duties or taxes incurred are the responsibility of the customer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later services like Afterpay and Klarna to make your shopping experience seamless.